How to build a world-class AI customer service team
Templates and guidance on building a customer service team that uses both AI and human agents to their fullest potential.
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News & Updates | 5 min read
ada interact attendees on what’s next in CX
Hear what CX leaders who attended our first ever in-person Ada Interact have to say about what’s next in CX and how brands can prepare.
Lynn Pine
AI Content Specialist
News & Updates | 10 min read
Lessons from Ada Interact 2022: Why every company is becoming an AI company and how to get there
In the very near future, every company will be an AI company. Ada Interact told this story of a new era — one where CX drives business, and AI drives CX.
Sarah Fox
AI Content Specialist
News & Updates | 6 min read
we’ve joined the unicorn club: $130M raised in series c round at a $1.2B valuation
We’re excited to announce that we’ve raised $130M in Series C financing led by Spark Capital, with a valuation of $1.2B.
Lynn Pine
AI Content Specialist